Sales and trading conditions

1. Offers, orders and order confirmation

a. LLP Vemmelev ApS offers are valid for 10 days from the date the offer is dated, unless otherwise stated in the offer. Acceptance of offers received by LLP Vemmelev ApS after the acceptance deadline has expired is not binding on LLP Vemmelev ApS, unless otherwise agreed with the customer. 

b. Only orders confirmed in writing are binding on LLP. 

c. Orally agreed changes in specifications of order specifications in products or parts must be confirmed in writing by LLP Vemmelev ApS in order to be valid. 

d. LLP Vemmelev ApS reserves the right to make changes to the specifications of the agreement without notice if this can be done without inconvenience to the buyer.

e. LLP Vemmelev ApS aims to send confirmation or refusal of an order for products, spare parts or related services to the customer in writing within 5 working days of receipt of the order. Confirmations and refusals of orders must be in writing to bind LLP Vemmelev ApS. f. The customer cannot change a placed order for products, spare parts or related services without LLP Vemmelev ApS acceptance.

g. If LLP Vemmelev ApS’ confirmation of an order for products, spare parts or related services does not match the customer’s order or agreement and the customer does not wish to accept these terms, the customer must notify LLP in writing within 5 working days of receipt of the order confirmation. Failing this, the customer shall be bound by the order confirmation.

2. Prices

a. The price for products, spare parts and related services follows LLP Vemmelev ApS’ price list applicable at the time LLP Vemmelev ApS confirms the customer’s order, unless otherwise agreed in writing.

b. All prices are exclusive of VAT. In the event of changes in purchase prices, material prices, labor wages, exchange rates, taxes, customs duties, etc. the right to change prices on the day of delivery is reserved.

3. Installation

a. Fitter assistance during installation shall be calculated at the fitter rates applicable from time to time.

4. Payment terms

a. If the customer fails to pay an invoice for products, spare parts or related services on time for reasons for which LLP Vemmelev ApS is not responsible, LLP Vemmelev ApS is entitled to interest on the overdue amount of 2% per month from the due date until payment is made.

b. For custom-made products, spare parts or related services, the payment terms will be as follows: 60% of the amount is paid upon order confirmation, 30% upon delivery and 10% upon approval.

5. Delivery

a. LLP Vemmelev ApS delivers all sold products, spare parts and related services at the time stated in the order confirmation. LLP Vemmelev ApS has the right to deliver before the agreed delivery time, unless otherwise agreed.

b. The customer shall examine all products, spare parts and related services upon delivery. If errors or defects are discovered that the customer wishes to refer to, it must be immediately notified in writing to LLP Vemmelev ApS. If an error or defect that the customer discovers or should have discovered is not immediately notified in writing to LLP Vemmelev ApS, it cannot later be claimed.

c. Storage of products, spare parts or related services is at the customer’s risk. The customer shall store the delivered products, spare parts or related services appropriately and protected from damage. The customer also hereby undertakes to keep the delivered goods insured against storm, fire and water damage for at least the purchase price from the time they arrive at the place of delivery until the purchase price has been paid.